PR233: ISO Toolkit: For Internal Auditor Training

NAZAHIYAH BINTI SAAD Kolej Poly-Tech MARA (KPTM) Alor Setar

ICTE26 | Professional

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Internal Auditor Training plays a crucial role in developing competent personnel who can conduct audits and support the implementation of ISO 9001 Quality Management Systems. However, many training sessions still rely on conventional methods such as printed or softcopy notes, presentation slides, and manual exercises, which may reduce participant engagement and limit opportunities for hands-on learning. Trainers often require additional tools to simplify the delivery of audit concepts, audit documentation exercises, and ISO clause interpretation activities. To address this challenge, the ISO Toolkit was developed as a digital training aid to support the delivery of ISO 9001 Internal Auditor Training programmes. The toolkit consolidates various training resources into a single platform, including an ISO knowledge quiz, audit notes with selected phrases for idea generation, and a report generator. By providing structured and interactive learning materials, the toolkit enables trainers to conduct more engaging and practical training sessions while allowing participants to gain a better understanding of auditing processes. The innovation offers a user-friendly, accessible, and systematic approach to auditor training, reducing dependence on multiple training materials and enhancing learning effectiveness. The ISO Toolkit has the potential to improve participant engagement, strengthen auditing competencies, and support digital transformation initiatives in quality management training. This innovation is suitable for training providers, educational institutions, quality management practitioners, and organizations conducting Internal Auditor Training programmes.